Irrational thinking, and continuing the gambling behavior in spite of negative consequences. A compulsive gambler may be consumed for a short or for a long time with gambling, finding money to gamble with, These gamblers may start out having fun but then they begin to lose control of their urge to gamble,Īnd gambling begins to damage their lives. While Gamblers Anonymous calls them “compulsive” gamblers. Medical professionals refer to problem gamblers as “pathological” gamblers,

Normal gamblers do not get obsessed about gambling. Their losses to get even, but not for long. Most people who gamble do so socially and for fun and usually don’t risk more than they can afford. Since this rewards system doesn’t seem to work as intended at the moment, and with the frankly concerning lack of support they offer I no longer feel comfortable using PENN.Do you believe that you, or someone close to you, might have a gambling problem? If so, help is available! Please click the following link to the Despite many attempts to contact support, I have received no response on this issue either.Ī big part of me using PENN for gambling was the rewards system they offered. Now when I earn rewards they go to this new account which I can’t access as it has the same login email, and the funds in my original account are set to expire since I am not “earning” PENN cash on this account in the allotted 30 day window. The error message when I try to checkout with my cart states to contact the PENN support email, which has never responded to any issue that I have had.Īdditionally, after the big update to the Sportsbook app, PENN generated a second PENN Play account and number for me on the same email.

Despite earning a good amount in PENN Play rewards I am unable to actually use the rewards as it states I can in the PENN Marketplace.

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